Nov 8, 2023
The title really says it all. Patients want to know how much things will cost. Sometimes they want to know this more than they want to know what the problem is and all the treatment options available. In addition, dental insurance complicates things a great deal. We will likely not eliminate their importance in...
Mar 10, 2023
I discuss a book I'm reading that improves communication with patients specifically, and everyone else in general.
It is called Building A Story Brand by Donald Miller.
Dec 1, 2022
I discuss the challenges of referring patients to a specialist for periodontal treatment, especially when they are new to your office.
To improve the patient experience, I also make an offer to treat patients in your office, assuming you are within reasonable driving distance.